Cancellation Policy

An event may be canceled for various reasons by Paint the Town … Whether it be for lack of reservations or inclement weather. If we cancel an event, we will send you an e-mail. By no later than 1 p.m. The day of the event. We will offer you either a full refund or an opportunity to move your reservation to another class.

Reservation cancellations…. First off, no shows, do not get a refund nor credit. …  Refunds or a credit  are offered If you cancel prior to 48 hours before the event. The refund will be your reservation fee, minus the transactions fees we received for processing the payment and refund.  Any cancellation of a reservation after the deadline, if posted, or within 48 Hours of an event, if not posted, will not get a refund. You will be offered the opportunity to roll your reservation over to a future class.  Deadlines are usually posted on specialty sessions such as paint your pet, pop art paint your pet, wood signs or pre-sketched canvas. 

If, you just don’t show up to the event, and do not notify us in advance, no refund will be given. Nor a credit will be given. The supplies and time to sketch canvas have been spent.

Down payments on private events are only refundable, if the event is canceled at least 7 days or more before the event.